ProSoft Technology inRA-x ILX34-AENWG Guia de preparacion Pagina 57

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Conclusion ILX34-AENWG POINT I/O Platform
Setup Guide Wireless Point I/O Adapter
ProSoft Technology, Inc. Page 57 of 79
July 31, 2009
4 Conclusion
In This Chapter
How to Get Help....................................................................................57
Frequently Asked Questions .................................................................58
4.1 How to Get Help
ProSoft Technology has several ways for customers to acquire knowledge fast!
In an all encompassing support page, technical support is now right at your
fingertips. Here you get the ProSoft Knowledgebase, a community of experts and
experienced end-users on our bulletin board, as well as presentations, one-on-
one chat, on the go tutorials and streaming media training.
Knowledgebase: Type a question into our knowledgebase search engine.
Answers come from a technical support knowledge database built from helping
inquisitive customers like you.
Frequently Asked Questions: If you want to know ProSoft Support’s top ten
questions asked, just click on our FAQ. Using an FAQ could get you the answers
you need immediately. Check back regularly for updates.
Bulletin Board: Here’s a public forum just for you. Make comments, ask
questions, and get to know ProSoft’s automation community. Register, login, and
join the discussion.
Live Chat (8am to 5pm PST): Communicate with a Technical Support Engineer
online. This is just one more way to get one-on-one support from our
knowledgeable support staff.
Downloads: Look no further. Get manuals, datasheets, configuration utilities,
and more.
Training: Get help through our online tutorials and streaming media training
series.
Contact: You can always call or email with your technical support questions.
Also, if you have any comments or suggestions, please let us know.
Go to www.prosoft-technology.com/support (
http://www.prosoft-
technology.com/support) or call +1.661.716.5100
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